FAQs


Frequently Asked Questions

*What is a Hoverboard?
A Hoverboard is the newest and hottests personal transportation device, battery powered, it can travel distances of up to 12 miles with a maximum speed of over 6 mph. Perfect for cruising around you favorite places and have fun while doing it!
 
*How easy it is to operate the Hoverboard?
For the average person it takes from 3 to 5 minutes to get the feel of it. After 10 mins on it you will feel like it is part of you. It moves accordingly to the balance of your body and in response to pressure from your feet.
 
*How can I rent a Hoverboard?
Simply Call us at +1 (305) 498-0433 or go to the Reservations tab and select the rental package you prefer, then process the payment and you will receive and email with your transaction number.
 
*What should I do after receiving my payment confirmation?
Contact us and provide your transaction number to arrange a reservation date and time. Our team members will arrange a convenient meeting point for you in South Beach to pick up and drop off the hoverboard.
 
*Do I need to wear a Helmet?
We will provide a protective helmet at no cost. Wearing a helmet is not mandatory although is always recommended.
 
*Do you provide rental insurance in case of any accidental damages to the hoverboard?
Yes we do! We have you covered!
 
*Can I Buy a Hoverboard?
Yes you can!
We know once you rent them you will fall in love with them, that is the reason we also have them available for sale.
Please visit the Shop page for more information on pricing and availability.
 
*How much does shipping cost?
We offer flat rate shipping for only $28 for all US orders! 
 
*Do you ship outside of the United States?
Yes we do! Please send us and email or give us a call so we can calculate shipping to your country. Please keep in mind that you are responsible for any custom duties and import fees if any.
 
*What is the warranty on the Hoverboards?
We support all our Hoverboards with a 30 day limited warranty. Please contact us for more information.
 
*What is the return policy?
 All sales are final. Any product never used could be exchanged for store credit and a 25% restocking fee may apply.
 
*How do I know my payment information is secured with Miami Hoverboard?
We encourage you to shop with confidence! We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. Read more